Services

Professional service support for all product categories

LEITNER provides impressive services

To be successful in the long term, a passenger transport system must always work perfectly and comply with every safety standard – over its entire service life. This is why we offer you, the operator, a complete, customized maintenance solution, together with a broad range of services across the entire life cycle of your installation: from assembly, commissioning and training to modernization and overhaul. An intelligent combination of preventive, condition-based and corrective maintenance produces optimum results in terms of increased system availability, economy and service life.

 

 

An intelligent maintenance strategy, if planned in sufficient time and then professionally carried out, will increase safety, will minimize costs and will help to avoid shutdowns. We view the feedback provided by our customers as an opportunity to develop a two-way communications strategy and improve the quality of our products and services. Feedback is included in all the relevant processes of the value chain. By carrying out frequent customer surveys, our customers' requests and improvement suggestions become a vital part of our joint success strategy.

Service benefits

For the problem-free operation of your installation
24/7 Hotline - Icon

24/7

Constant accessibility and rapid problem-solving
24/7
With a dense network of branch offices and partner companies, service technicians can quickly be deployed worldwide – around the clock.
Partner customer service LEITNER ropeways

One partner for every need

An experienced service partner for every aspect of your installation
One partner for every need
LEITNER offers inspection and maintenance of your installation's electronics, as well as its mechanical and hydraulic components.
Reliability at LEITNER ropeways

Increased reliability

Optimization of system availability
Increased reliability
Our service modules and various measurements and analyses increase the reliability, economy and service life of your installation.
Delivery spare parts LEITNER

Reliable, worldwide delivery of spare parts

Required parts are shipped worldwide
Reliable, worldwide delivery of spare parts
Original spare parts from LEITNER meet the highest standards of quality and safety and are reliably and promptly delivered.
Modernisation LEITNER ropeways

Individual modernization

Tailor-made solutions for your existing installation
Individual modernization
We have many years of experience in upgrading existing installations. We handle the entire modernization project and help you to improve the efficiency and economy of your system.
Advanced training at LEITNER ropeways

Continuous training

Our technology is always state-of-the-art
Continuous training
Continuous employee training helps your installation stay safe and preserves its value. We adapt our training courses to meet your specific requirements.

Contacts

We´re here for you
Management
Peter Rabanser

Director Customer Service
Handwerkerzone 8 / Zona artigianale est 8 
39040 Gasteig / Casateia
Italy

Giuliano Zanotti

Head of Customer Service 
Material ropeways 
Via Tommaso Agudio, 8 
10040 Leini (Torino)
Italy

Office
Customer Service

Handwerkerzone 8 / Zona artigianale est 8 
39040 Gasteig / Casateia
Italy

Fax: +39 0472 727739
Mechanical and electrical spare parts
Franck Legendre

Group Leader 
Handwerkerzone 8 / Zona artigianale est 8 
39040 Gasteig / Casateia
Italy

Overhaul and modification
Lorenzo Vanni

Group Leader 
Handwerkerzone 8 / Zona artigianale est 8 
39040 Gasteig / Casateia
Italy

Directions

How to reach us in Vipiteno (ITA)
Directions customer service LEITNER

Customer Service
LEITNER AG / SpA 
Handwerkerzone 8 / Zona artigianale est 8 
39040 Gasteig / Casateia 
Italy 
 

 

 


  
 

After the Sterzing/Vipiteno motorway exit, keep straight on to the first rotary.
Take the third exit at the rotary and continue for 1.9 km to Jaufenstraße.
Again, take the third exit at the rotary.
After 150 m, turn right to “Handwerkerzone Ost”. Our Service Building is 50 m further on.

Service Brochure LEITNER ropeways
Service brochure

Everything about our customer service in one brochure.

ServiceInfo

The latest three issues of the ServiceInfo.

LPA Grip functionality

LPA grip LEITNER ropeways
This video is designed to provide a better understanding of the LPA grip and its functionality and identify the most important maintenance steps.

The emergency drive

This video is designed to provide a better understanding of the recovery drive and its functionality and identify the most important maintenance steps. All the periodic maintenance work described must only be carried out by suitably trained staff.

The safety brake

Not regulated with CE certification
This video is designed to provide a better understanding of the emergency brake and its functionality and identify the most important maintenance steps. Work on the brake system directly affects the safety of your installation. All checking, setting, replacement and maintenance work must only be carried out by suitably qualified staff. Strict compliance with the instructions in the particular manual is always essential.

The hydraulic tensioning device

This video is designed to provide a better understanding of the tensioning hydraulics and their functionality and identify the most important maintenance steps. All the periodic maintenance work described must only be carried out by suitably trained staff. All the values shown in this video do not have to correspond to those of your system, and must be compared with the values specified during the acceptance process.