Director Customer Service
Handwerkerzone 8 / Zona artigianale est 8
39040 Gasteig / Casateia
To be successful in the long term, a passenger transport system must always work perfectly and comply with every safety standard – over its entire service life. This is why we offer you, the operator, a complete, customized maintenance solution, together with a broad range of services across the entire life cycle of your installation: from assembly, commissioning and training to modernization and overhaul. An intelligent combination of preventive, condition-based and corrective maintenance produces optimum results in terms of increased system availability, economy and service life.
An intelligent maintenance strategy, if planned in sufficient time and then professionally carried out, will increase safety, will minimize costs and will help to avoid shutdowns. We view the feedback provided by our customers as an opportunity to develop a two-way communications strategy and improve the quality of our products and services. Feedback is included in all the relevant processes of the value chain. By carrying out frequent customer surveys, our customers' requests and improvement suggestions become a vital part of our joint success strategy.
For the problem-free operation of your installation
We're here for you!
Ivo Clari (Italy)
Franck Legendre (Mech.)
Roberta Beltracchi (Mech.)
Thomas Fassnauer (Mech. + Electr.)
Lukas Hofer (Mech.)
How to reach us in Vipiteno (I)
After the Sterzing/Vipiteno motorway exit, keep straight on to the first rotary.
Take the third exit at the rotary and continue for 1.9 km to Jaufenstraße.
Again, take the third exit at the rotary.
After 150 m, turn right to “Handwerkerzone Ost”. Our Service Building is 50 m further on.
Everything about our customer service in one brochure.
The latest four issues of the ServiceInfo.
LPA grip functionality
Not regulated with CE certification