To be successful in the long term, a passenger transport system must always work perfectly and comply with every safety standard – over its entire service life. This is why we offer you, the operator, a complete, customized maintenance solution, together with a broad range of services across the entire life cycle of your installation: from assembly, commissioning and training to modernization and overhaul. An intelligent combination of preventive, condition-based and corrective maintenance produces optimum results in terms of increased system availability, economy and service life.
An intelligent maintenance strategy, if planned in sufficient time and then professionally carried out, will increase safety, will minimize costs and will help to avoid shutdowns. We view the feedback provided by our customers as an opportunity to develop a two-way communications strategy and improve the quality of our products and services. Feedback is included in all the relevant processes of the value chain. By carrying out frequent customer surveys, our customers' requests and improvement suggestions become a vital part of our joint success strategy.
Everything about our customer service in one brochure.
The latest three issues of the ServiceInfo.